GENERAL LIABILITY INFORMATION:
Air Conditioning and Indoor Air Quality
GUIDE TO PUBLIC LIABILITY INCIDENT PREVENTION & MANAGEMENT:
DISCLAIMER:
This document is for general information only. While it directs attention to and comments upon potential loss control issues, it is not intended to provide advice and no liability is assumed by reason of the information this document contains.
1. INTRODUCTION
Accidents and losses are costly and usually preventable. We believe our clients would benefit from a pro-active loss prevention and incident management program as it is one of the most effective ways your firm can reduce costs, improve levels of service and increase efficiency.
This is of particular importance given:
· The high standard of the businesses and properties operated by Riskex clients,
· The expectations of your customers and their perception of your organisation, and
· The ever increasing size and frequency of liability damages being awarded through courts and the increasing awareness of consumer rights.
The implementation of a Risk Management Program helps control these costs and impacts.
Liability incidents are perhaps the most unpredictable and can be difficult to prevent without a quality, systematic approach. Liability claims have the most potential to escalate over time with financially damaging results.
This guide has been produced by Riskex Insurance to assist our clients in understanding, identifying and controlling Public Liability risks. We have concentrated on the retail industry whose exposures are amongst some of the highest given the shear volume of public pedestrian traffic. However, the information and principles are also of interest to owners/manager of hotels, office buildings and other public venues.
1.1 LEGAL RESPONSIBILITIES
This is for information only and clients should seek independent legal advice where appropriate.
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